CHRISTMAS DELIVERY

A lot of our items are made to order so for guaranteed delivery before Christmas we would advise ordering before the 10th December 2018. This applies for both UK and International orders. Need something in time for christmas? We have a selection of products in stock and available for dispatch immediately. Shop our warehouse selection and find the perfect gift from Caithness this festive period. Products outside of this category cannot be guaranteed for delivery before the new year.

Delivery Information

Placing an order by Phone

If you would like to place an order by phone or would like any assistance with an order please call us on:  Website Sales Orders: +44 (0)1805 626221.

Please be advised, all promotions on www.caithnessglass.co.uk only apply to orders placed online. This does not include any corporate or bespoke items and cannot be used when engraving images or logos.

Read our No Quibble Guarentee »

Delivery charges made simple.

Order as much as you like and pay just one standard delivery cost.

Here are our delivery options - If you have any questions please do Contact Us we are always happy to help. Please note that our products are made by hand by skilled craftsmen so during busy periods there could be a delay on some products.

  £5.95       Majority of UK Mainland Standard delivery.
  £20          UK Scottish Highlands & Islands
  £30          UK Northern Ireland, Isles of Scilly & Man & Isle of wight, Belgium, Germany, Spain, France, Greece, Hungary, Italy, Netherlands, Poland, Portugal & Sweden
  £55          UK Channel Islands**
  £23          Ireland
  £45          USA, Switzerland & Canada, Bulgaria, Czech Republic, Denmark, Finland, Norway, Slovakia, Turkey & Malta.
  £65          Rest of World, New Zealand & Australia.

Please note FedEx do not deliver to Cuba or the Turkish Republic Of Northern Cyprus.


** For Channel Islands, Isles of Scilly, Isle of Man and Isle of wight we can provide a cheaper service using Royal Mail - please contact us and we'd be happy to arrange this for you.

Delivery to Majority of UK mainland is free for orders over £20.

International Delivery Service

Dartington Crystal pieces can be delivered Internationally with ease, with just one price for postage no matter the quantity or weight, what's more, if the shipping address is outside of the EU we can remove the UK VAT making your gift even more cost effective.

Please note if outside the EU, your countries Duties and Taxes are not included in the delivery rates and can be billed to the recipient upon delivery by the courier. Therefore please check your countries Tax and Duty terms before placing an order as the purchaser is liable for any import duties or local taxes that may apply.

Please note should the delivery charge incurred by Dartington Crystal be greater then the actual value of your own order we will need to contact you and potentially cancel the order if it is not viable to dispatch.


Exchange & Returns Policy

If any product arrives damaged or imperfect we'll replace it without question. For more information read our No Quibble Guarantee.


Promotions 

*


UK VAT (Tax) 

All prices on this website are shown with UK Value Added Tax included. If the shipping address is outside the EU, we are able to deduct the Tax at the check out for you automatically.

Please note if outside the EU, your countries Duties and Taxes are not included in the delivery rates and can be billed to the recipient upon delivery by the courier. Therefore please check your countries Tax and Duty terms before placing an order as the purchaser is liable for any import duties or local taxes that may apply.